Privacy Policy
How we collect, use, and protect your information.
Last Updated: January 1, 2025
1. Introduction
Welcome to Oriental Window Cleaners ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- Contact us through our website or by phone
- Request a quote for services
- Schedule an appointment
- Sign up for our newsletter or promotional materials
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Property address for service purposes
- Payment information (processed securely through third-party payment processors)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system
- Access times and pages viewed
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our window cleaning services
- Respond to your comments, questions, and requests
- Schedule appointments and communicate service details
- Send you related information, including confirmations, invoices, and updates
- Process payments and prevent fraudulent transactions
- Analyze website usage and improve user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you
- Legal Requirements: We may disclose your information when required by law, subpoena, or other legal process
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our customers or the public
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
8. Your Choices
You may:
- Opt-out of receiving marketing communications by following the unsubscribe instructions in any email
- Request access to, correction, or deletion of your personal information
- Disable cookies through your browser settings
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Oriental Window Cleaners
14750 West Burnsville Parkway
Burnsville, MN 55306
Phone: (612) 695-3004
Email: info@fast-navigation.com